Frequently Asked Questions

This Agreement was last modified on 18th february 2024

Shipping Information

What Shipping Methods Are Available?

Fast shipping is available to many parts of the world with DHL.

How Long Will it Take To Get My Package?

Products in stock are shipped to the European continent within 5-15 business days. It is possible to reach other continents by air cargo within 10-20 days. For products that are not in stock, stock shooting takes an additional 1 to 4 weeks.

How Do I Track My Order?

A cargo tracking number is sent to the e-mail address you used when placing your order. It is possible for member users to track their cargo in the My Account section.

Do I Need A Account To Place Order?

It is also possible to order without opening an account. But customers who open an account can benefit from discount coupons and some discounts in their accounts.

FAQ Second Version

What Shipping Methods Are Available?

Depending on a certain order size, shipping by air cargo is available. For orders above this, land and sea shipping options are also available.

How Long Will it Take To Get My Package?

For stock products, cargo delivery is made within a maximum of 15 business days within the European continent. For other countries, please contact us.

How Do I Track My Order?

Our members can track their orders via acturiakft.co.uk/my-account/. Non-members can track with the order code we sent to their contact e-mail addresses.

How Do I Place an Order?

You can order all products safely through the Acturiakft website.

How Should I to Contact if I Have Any Queries?

If you encounter any problems, you can quickly contact us at [email protected] or via chat.

Do I Need an Account to Place an Order?

It is not necessary to open an account to order. You must be a member to benefit from discounts or discount coupons.